Recording play by User ID & Session ID

Now you can add session ID or User ID on the page for the visitor. These can be filtered out in session recordings reporting’s. 

  1. Make sure the TC tracking is installed on the page. 
  2. Create Session Recording campaign on the page.
  3. User can get ID’s from following method.
  • To get session_id = _tcIdentifier(‘session_id’);
  • To get user_id = _tcIdentifier(‘user_id’);

How to Filter Out Session Recordings Report:

  1. Click “View Recordings’ from session recording campaign.

     2. The recording page will appear with the URL:

https://app.truconversion.com/recording/report/15185

3. Insert the Session ID or User ID at the end of the URL. See the following examples:

For Session ID:

Add this following string at the end of session recording page URL:

?sid={Paste Your SESSION_ID here} 

https://app.truconversion.com/recording/report/15185?sid={Paste Your SESSION_ID here}

After adding this click “Enter”.

For User ID:

Add this following string at the end of session recording page URL:

?uid={Paste Your USER_ID here} 

https://app.truconversion.com/recording/report/15185?uid={Paste Your USER_ID here}

After adding this click “Enter”.