Why is my Tracking code inactive?
If after installing the Tracking Code provided, TruConversion continues to report as being inactive, there are a few reasons and things you can check to begin to correct this.
Your tracking code may be inactive for the following reasons:
- No visitor has been tracked in the past hour: TruConversion verifies tracking as being “active” if it detects at least one visit at site. Therefore if you have just launched your site there may not be enough traffic yet at active. If you did not block your IP in your account and you do not have DO NOT TRACK enables in your browser, you could browse the pages of your site to tigger the activation. Please remember that once it is installed correctly you don’t need to wait for activation but can start using TruConversion features.
- You have entered it in the wrong section of your page HTML: For the best use of tracking code paste it right before the